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What do the airplane and mailbox icons stand for on the checkout screen? The indicates the catalog is available for Standard Delivery. If you select standard delivery, your request is sent directly to the catalog publisher and should arrive within 3-8 weeks. The indicates the catalog is available for Express Delivery. For participating catalogs, our company maintains a limited stock of catalogs at our site. For these publications you can request Express Delivery to receive in-stock catalogs within 10 days. All catalogs ordered with Express Delivery will familytree be familytree sent in one package by regular mail at an additional cost of $1 per catalog. (Catalogs not in stock at our company''s warehouse at the time of your order will be sent directly from the catalog company and will arrive in 3-8 weeks). Does Express Delivery cost $1 per order or $1 per catalog?

Is ordering online safe? our company has extensive security measures in place to protect from the loss, misuse or alteration of your order and contact information. We give you the option to place your order using secure socket layer (SSL) encryption. In the event that you choose not to use the SSL option familytree or your system does not support familytree SSL, you can place your order in a plain text format on a non-secure platform. For your financial protection, once your order is processed, we DO NOT MAINTAIN YOUR CREDIT CARD INFORMATION in any form of shopping cart or basket that is accessible via the Internet. You will be asked for this information each time you order an item that requires a credit card. For more information on our privacy policy and security measures, please visit our privacy policy statement. What is our company''s return policy?

Once you''ve reviewed your shopping cart and are satisfied with your order, follow the screen prompts for CHECKOUT to submit your order. You should receive an order confirmation familytree by e-mail within 48 hours. If you do not receive an e-mail familytree verification of your online order within 48 hours, e-mail us. Your order may not have reached us. How do I make changes to my order? Before you submit your order, you can easily change familytree your order from the shopping cart. Simply click on the and remove any unwanted items. To add items to your shopping cart, click on the familytree CONTINUE SHOPPING button and add items to your cart as you browse. If you have already submitted your order, you will receive an e-mail message confirming your online order within 48 hours. Simply reply to this e-mail with any changes you would like to make to your original order.